Return Policy
Products can be returned within 15 days of the order date. Refunds exclude shipping costs.
How to return an order
1. Log into the Return Portal.
2. Enter your order number and shipping zip code.
3. Generate a return label and ship the item back.
4. Refunds are processed within 7-10 business days.
International Shipping
We ship products like the Barrel Glass, Soul Sync Body Pilates Ball, and Life in Balance Tote Bag internationally. Downloadable eBooks are also available worldwide.
Shipping Timelines
Standard Domestic Shipping: 5-8 business days
Standard International Shipping: 7-15 business days
Please note that these delivery times are approximate and may vary depending on factors such as your location, shipping carrier, and any unforeseen circumstances.
To track the progress of your order and receive real-time updates on its delivery status, you can use the tracking information provided in your order confirmation email.
Shipping Costs
Free Shipping: U.S. orders totaling $100 or more.
Domestic Shipping (U.S.): Orders under 1lb are $7; over 1lb are $19.90.
International Shipping: Flat rate of $25.
For additional questions, contact shop@soulsyncbody.com.